11.30.2011

The Negative Shift Needs Realigning

Speaking with a good friend recently, we were both talking about how life has changed for us in many ways.  She is 20 years my senior, recently divorced and starting her own business.  Within the first month of getting her skincare practice up and running, the landlord she was renting space from completely turned on her, forcing her to empty her shop on a Sunday afternoon.  She feared he may become violent, so my husband and I remained on standby.  She will now be running her business from home but that presents the challenges of getting her name out when she has no current clients.

As we talked about her plans, she made some pretty great points as she described her situation:
1. Much of the world has become bitter and insensitive due to economic pressures.
I believe this to be true.  Many people have been forced to do the work of 2+ people to stay employed, straining their bodies, stressing their minds and spiraling into feeling miserable but pretending not to be, day after day.  We will never return to days when work and home are completely separate.  However, people should be returning to points of being able to take a break and step away every now and then.  If people feel unable to do so, this is probably a sign they don't have the right support staff in place to work together and give each other those breaks.  This landlord probably didn't see how my friend was going to be able to help him make money, though she was the one paying for space in his salon.

2. Many people have lost manners and a sense of kindness.
I've seen this prior to the recession and it's just more evident now.  This explains why many businesses are trying to find ways to improve their service, whether it's a hospital working with Disney or someone else trying to work Apple's model, they are trying to bring back the respect for humanity that has continued to dwindle.

3. There is no compromise and approach and tact are missing.
She followed this up with a very valid point, which is that people give someone one label and once they are that label, there is no chance of ever changing it.  Because of number one listed above, people don't have time to get to know someone, understand their strengths, utilize them and build teams that work well together.  Any relationship, working or personal isn't going to be crystalized immediately so assumptions and final impressions should be reserved without initial judgment clouding them.  Also, if impressions aren't positive or aligned with specific outcomes, many people aren't taking the time to discuss them openly and quickly.  They let things build quietly and then the top comes off of the hat.  This is why out of the blue, my friend found herself fearful and having to move out of the space she was renting just a few weeks after moving in.

These negative shifts will find a way to rebalance themselves, especially once we find more stability in the economy.  In the meantime, hang on tight and be prepared for anything.

 
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